SteveBillinghamConsulting

07802 611643

Passionate about your business

The difficult is what takes a little time; the impossible is what takes a little longer Fridtjof Nansen, Norwegian Explorer

Resolve to perform what you ought; perform without fail, what you resolve Benjamin Franklin

In many advice businesses the way that advice is delivered and the type of service received is often likely to be highly variable, based principally around which adviser the client happens to be working with. Such “variability” results in an unpredictable and inconsistent “client experience” which adds little in terms of brand value and can …

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Most advisers accept referrals are one of the most effective methods of growing their business yet many still struggle to ask for and/or get good quality referrals. Furthermore, few include a structured referral generating process as part of their day-to-day marketing activity. Amazingly, some advisers just never ask and are leaving revenue on the table …

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As we enter 2011 having set (and possibly already broken) our new year resolutions, I thought I would offer you these business truisms to reflect on as you face the year ahead. I hope they help you to navigate an increasingly complex, challenging and rapidly changing working world. If you don’t know, say so. If …

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You can add value in 2 ways: You can know the answers You can offer the questions Relentlessly asking the right questions is a long term career, mostly because no one ever knows the right answer on a regular basis. Seth Godin