For the purpose of the Data Protection Act 1998 our data controller is Steve Billingham Consulting Ltd.
Information we collect
In operating our website, we may collect and process the following data about you or your business.
i) Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblogs and other communication data
ii) Information that you provide by filling in forms on our website, such as when you subscribe to our blog or newsletter.
iii) Information provided to us when you communicate with us for any reason
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website where appropriate. Such information will not identify you personally. It is statistical information about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similar to the above, we may gather information about your internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline cookies. Please note that should you choose to decline cookies, you may be unable to access some parts of our website.
Use of your information
The information that we collect and store relating to you is primarily used to enable us to improve our service to you. In addition, we may use the information for the following purposes:
i) To provide you with information requested from us, relating to our products or services
ii) To provide information on other products which we feel may be of interest to you, where you have consented to receive such information
iii) To meet our contractual commitments to you
iv) To notify you about any changes to our website
If you are an existing client, we may contact you with information about goods and services of a nature similar to those you have already purchased and which may be of interest to you.
If you are a new customer we will only contact you, or allow third parties to contact you when you have provided consent and only by those means you provided consent for. If you do not want us to use your data in this way, please email us at firstname.lastname@example.org
Please be advised that we do not reveal information about identifiable individuals to third parties, but we may provide them with aggregate statistical information about our visitors.
Storing your personal data
Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
Transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically.Transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing your information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, or holding company and its other subsidiaries (if any).
We may also disclose your information to third parties:
i) Where we sell any or all of our business and/or our assets to third part.
ii) Where we are legally required to disclose your information
iii) To assist fraud protection and minimise credit risk
Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability whatsoever for their policies as we have no control over them.
Access to information
The Data ProtectionAct 1998 gives you the right to access the information that we hold about you. Please note that any request for access may be subject to payment of a fee of £10.00 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us.